Who we are
ARCSONA = SPARK + PERSONA (+ WINE)
It’s true, our name was created over a few glasses of wine by combining “spark” and “persona”. That says it all. We believe in people with spark. We believe in creating things that mean something. But we also like to have fun. A lot of it. This guide will help you understand more about who we are and what we believe, more about our company culture and personality, our ways of working together and with clients, how we look and how we feel, and how we communicate and market ourselves. It describes what we stand for and how we stand out.
This is the way we ignite your business and make it shine in new levels
Mojo
OUR CREED, OUR MANTRA
Our people and methods are the spark that ignites the digital transformation for our clients. We accelerate, enhance and maintain your customer relationship engine. Through innovation, creativity and the right tools, we push our clients’ capacity to its potential.
Our team is passionate.
We wake up every day looking for inventive opportunities, and we work hard to better understand our clients’ needs. We enhance new solutions by leading with empathy. We illuminate the way to success. We always find a way because we love what we do.
Join us to begin your DIGITAL IGNITION.
Our Principles
REFRESHINGLY REAL
We genuinely care about our clients’ success because we’re real, down-to-earth people. That’s why we always shoot straight and tell it like it is. When you keep it real, you’re a legitimate, trustworthy partner and people know you’re the real deal.
EMPATHY IS OUR PATH
We question thoughtfully and listen intently, because empathy leads to understanding. And understanding allows us to see opportunity, apply flexibility, explore creativity, value simplicity and untangle complexity to solve problems.
PEOPLE WITH SPARK
We will always find a way, because we’re a determined, ambitious and passionate crew. We get after it. And we love making magic happen through creativity and inventive thinking. We are people with spark, and we love to share that spirit with each other and clients.
DIGITAL IGNITION
We ignite growth and we live to give businesses tools and solutions to boost their engines.
Personality
Genuine, down-to-earth, candid, frank, legitimate, authentic
Enterprising, problem solvers, entrepreneurial, opportunity seekers
Good listeners, understanding, thoughtful, look out for clients’ interests
Experienced, knowledgeable, sensible
Witty, playful, sarcastic, funny
Confident, believe in ability, have recommendations
Believe in what makes sense, believe in simplicity, cost-conscious, efficient
Nimble, agile, willing to compromise and adjust
Clever, imaginative, inventive
Spirited, determined, ambitious, have a twinkle in our eyes, eager, proactive
People
UNITED WE SHINE
Our teams are knowledgeable and experienced in industry standards and best practices. They have broad experience in varied industries and systems, and deep knowledge of business processes involved in CRM, DevOps, and Testing.
With experienced professionals on our team, Arcsona can be flexible in the staffing arrangement: We can be successful onsite, offsite, or nearshore and can suit the needs and budgets of our partners and end customers
Purpose
UNITED WE SHINE
When opportunity calls, we are always ready to answer. Our purpose is to wake up every day looking for opportunities to ignite businesses using powerful and intelligent solutions in pursuit of growth and progress.